UCP Editable Access for Londoners

Last updated: Thursday 16th April 2026 What is editable access for Londoners? In late spring, editable access for Londoners via the NHS login service is due to go live. This will enable members of the public to start a care plan and edit selected personal information in real time within the UCP, either via the NHS App or online login.   For the […]

[Closed] Worklists for GP Practices not showing practices

Published: January 13, 2026Last update: March 20, 2026 Users based at GP Practices are reporting that they are seeing no or few of their patients on the Worklists functionality available via the UCP Web Portal.  Non-GP Practice users appear to be unaffected Issue Resolution Status: The UCP released the fix to our live environment on […]

[Open] GP Connect error for some patients – timeout

Published: November 21, 2025 Last update: February 17, 2025 Since go live of the new GP Connect integration, users have reported that for some patients, they often see an error message in UCP (“Unable to retrieve patient’s record from the GP System due to an error”) when trying to retrieve the medications and allergies from […]

[Closed] Issue with UCP flagging in Valida

Last update: 19.02.26 There is an issue with the flagging of Universal Care Plans in the Valida client. Users may see the message “care plan information unavailable“ when trying to access a residents UCP from EMIS and SystmOne: Users should still be able to launch the UCP form Valida by clicking on Universal Care Plan. […]

Universal Care Plan News – February 2026

In this month’s edition Editable access for LondonersSpotlight: Sutton & Merton End of Life Doula ProjectUpdated quick reference guideOne Year On: UCP Expansion Supports More LondonersImproving Awareness of Palliative Care in Renal Services UCP ReportCase study: why the UCP really mattersDates for the Diary Editable access for Londoners via the NHS Login Service Our first focus […]

System Release 2.3.2 – February 2026

February 3, 2026 On Tuesday 3rd February, the UCP platform was updated with a release to make the new data fields introduced in release 2.2. available to patients viewing their care plan via the NHS App. This release included: