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Clinical Governance

Urgent Care Plan 

Clinical Governance for the Urgent Care Plan is led by the Urgent Care Plan Clinical Governance Project Board, which is chaired by Dr Phil Koczan, Clinical Safety Officer for London. The project board oversees the development of the care plan template, the completion and approval of the clinical safety case, and developing the clinical governance framework.

Interim period arrangements

From 1st April 2022 until the Urgent Care Plan goes live, a consent-based model will remain in place. This means that one of the following must apply in order to create a care plan for a patient:

  1. Expressed verbal consent for patients with capacity must be obtained.
  2. Best interest decision-making for patients without capacity.
  3. Lasting power of attorney for health and welfare for those without capacity who have made specific arrangements.

You should also ensure you are using the care planning system in line with your local clinical governance guidelines. 

Useful Links

The following links may be useful to support health and care professionals with creating a care plan, based on consent, until the Urgent Care Plan goes live.

Clinical Incidents

Clinical and information governance incidents should always be reported to your organisation via your organisation’s incident management procedures in the first instance. 

Incidents relating to the care planning system should be reported to the UCP Helpdesk by phone. The phone number for the UCP Helpdesk can be found on the Contact Us page.

Please report incidents using this formThe purpose of this form is to understand the key contributing factors to the incident and identify solutions, mitigations or support that the UCP Programme can provide to avoid similar future incidents. You should not include any patient identifiable information in this form.

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