Video Tutorials

The below access videos show you how to access the Urgent Care Plan via your patient record system or the London Care Record.

Urgent Care Plan Web Portal access

Who the UCP Web Portal is for

Users of the following EPR (patient record) systems do not require access to the UCP Web Portal and should view the above videos to access the UCP through their existing EPR system:

  • London Care Record (Cerner HIE)
  • EMIS
  • TPP SystmOne
  • Adastra
  • Cleric
How to get a UCP Web Portal account or add an organisation to your account
  • If you are a new user click here to request a UCP Web Portal account. If your access request is urgent, after you have submitted your Access request form, please request an urgent account via our Contact Us form.
  • To register multiple users, please download and complete this spreadsheet. Please submit this spreadsheet via the Contact Us form on our Contact page.
  • If you would like to add a new organisation to your existing account, please complete this form.
Non-HSCN Access 

If you are accessing via a non-Heath and Social Care Network (HSCN) connection, please this link for to log-in via the UCP Web Portal

Care Homes

Check out our Care Home UCP Access guide here.

Your responsibility when using the UCP

Your permissions for viewing, creating or editing care plans (role-based access) will be determined by your role entered on the above forms. By entering and submitting your details on the above forms, you acknowledge that you accept the privacy policy and consent for your data to be processed in accordance with it.

By completing and submitting the above forms, you are self-verifying that you are competent to have sensitive conversations with patients and are competent to use the care planning system. This could be achieved through organisational training, your education and experience, or through training offered by the Urgent Care Plan Programme.

Your organisation is accountable for your use of the system.

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