"It gives peace of mind that your loved one will be supported"

“In a city where patients move across multiple services, the UCP is essential for delivering safe, consistent care in line with their wishes”

“As a patient, it is reassuring to me to know that, if I need medical care urgently, the paramedics, A&E staff and others who will look after me, will know about my medical conditions, my medication and my wishes about my care.”