Universal Care Plan News

General updates from the Universal Care Plan Programme about projects that we are currently working on

What’s in a name? – UCP Renaming

From today, 30th January 2023, the UCP will be described as the ‘London Universal Care Plan’. The journey has started to use the UCP’s technology to support pathways beyond urgent and End of Life care. Earlier in the month, clinical groups across London came together to explore how the UCP

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Urgent Care Plan Programme December Newsletter

The Urgent Care Plan enables every Londoner to have their care and support wishes digitally shared with healthcare professionals across the capital.  Thank you for your support in 2022 Over the course of 2022, hundreds of colleagues across London have contributed to the design, build and delivery of the Urgent

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Urgent Care Plan Programme – November Newsletter

The Urgent Care Plan will enable every Londoner to have their care and support wishes digitally shared with healthcare professionals across the capital.  UCP Headlines Watch our short update video from Murrae Tolson, Director of the Urgent Care Plan Programme giving you the UCP headlines for November. Training portal and

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Urgent Care Plan Programme October Newsletter

UCP debut at HETT  Murrae Tolson, UCP Programme Director, shared her experience of “Deploying an Urgent Care Planning Solution for Five Integrated Care Systems in the Capital” at the annual Healthcare Excellence Through Technology (HETT) show on 27th September 2022. Murrae was joined by Jack Williams, Client and Sales Director

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UCP support helpline for Valida Issues 

We are aware of multiple issues affecting our end users’ access to the UCP from the Valida client, and as a priority, we are working with our colleagues at Better to improve the accessibility to the UCP via this route. We appreciate that access to the platform needs to be

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Urgent Care Plan Programme – September Newsletter

Key Points The UCP Helpdesk have provided support to 1,157 users and the number of new queries is decreasing. Users have fed back suggestions for improvement; however users reported that they like the flow and design of the UCP and would recommend it to a colleague. A number of improvements

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The Urgent Care Plan is live in London

Thank you Deploying a pan-London care planning application that integrates with multiple Electronic Patient Records has been a herculean task. It has taken thousands of people to make this happen. We would particularly like to thank: The data migration team that made sure that care plans were safely migrated The

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London’s new Urgent Care Plan goes live

On behalf of the NHS in London, NHS South West London has worked in partnership with Better to deploy a shared care planning application. The Urgent Care Plan enables people living in London to have their care and support preferences shared digitally with health and care professionals across the capital.

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Go-Live Details and Support

Key Points From 18:00 on 26 July 2022: the CMC application will switch to read-only access. Between 18:00 on 26 July 2022 and 09:00 on 27 July 2022: all CMC logins and in-context links will remain active. However, it will not be possible to create new CMC care plans or

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