Universal Care Plan News – October 2025
UCP Updates Last week, the UCP enhanced its functionality and security. What’s new: If your organisation does not have access to GP Connect data in the UCP, guidance on how to onboard is available here. Find out more about these updates and view FAQs here. Memory Service Spotlight: Introducing the UCP to the Islington Memory Service Recently, […]
System Release 2.3.0 – October 2025
October 7, 2025 On Wednesday 1st October, the UCP platform was updated with a major release introducing new functionality and addressing some bugs. This release included:
Universal Care Plan Care Home Learn & Share – Key Learnings September 2025
On 18th September, we hosted a care home learn and share event, bringing together care home support teams and care home managers to share what’s been working well, and discuss the challenges in supporting care homes to adopt and use the UCP. Thank you to everyone who joined, we had an amazing response with over […]
The Latest Universal Care Plan Updates: GP Connect and Multifactor Authentication
From October 2nd 2025 the Universal Care Plan (UCP) has enhanced its functionality and security. The two key improvements include an integration with GP Connect: Access Structured Record and the introduction of multi-factor authentication for web portal HSCN access. Please see below for further details on these updates: GP Connect: Access – Structured Record […]
[Closed] Unable to view UCP via NRL (National Record Locator)
On August 20th 2024, users reported being unable to view UCP care plans via the NRL service – all other routes were unaffected. The underlying cause was an issue with the underlying auditing database, which was restored from backup on the same day and allowed users to view UCP via NRL. A root cause analysis […]
Universal Care Plan News – September 2025
Milestone achieved: Over 100,000 UCPs created! Since the UCP went live, more than 100,000 care plans have been created enabling health and care professionals across London to share vital information about their patients and to deliver more personalised, coordinated care. This milestone reflects the dedication of colleagues across health and social care who create, update, […]
Universal Care Plan News – August 2025
Universal Care Plan: Supporting delivery of the NHS 10-Year Health Plan Following the publication of the government’s 10-Year health plan, the UCP programme is well placed to support delivery across the three major shifts in care: Read more about how the UCP aligns with the NHS Long Term Plan here. Primary Care Spotlight: Approaches to Supporting […]
Universal Care Plan: Supporting Delivery of the NHS 10-Year Health Plan
Following the publication of the government’s 10-Year Plan, the Universal Care Plan (UCP) programme is well placed to support delivery across the three major shifts in care: Designed with and for Londoners, it is already helping translate national ambitions into regional delivery. Integrated Neighbourhood Teams Integrated Neighbourhood Teams are forming across London as part of […]
Universal Care Plan News – July 2025
Universal Care Plan in Action: Strengthening Frailty and Carer Contingency Planning across London As the Universal Care Plan (UCP) continues to embed itself in clinical practice across London, new data reveals encouraging progress in supporting personalised, proactive, and coordinated care planning. The following figures highlight how health and care professionals are increasingly using the UCP […]
[Closed] Unable to ‘add new patient’ in UCP Training Portal
July 14, 2025 Users are currently unable to use the ‘add new patient’ functionality n the training portal, . We are currently investigating this issue. In the meantime, please use an existing patient persona until the issue is resolved. Issue Resolution Status: This issue has now been resolved.