The Latest Universal Care Plan Updates: GP Connect and Multifactor Authentication

From October 2nd 2025 the Universal Care Plan (UCP) has enhanced its functionality and security. The two key improvements include an integration with GP Connect: Access Structured Record and the introduction of multi-factor authentication for web portal HSCN access.    Please see below for further details on these updates:    GP Connect: Access – Structured Record […]

Universal Care Plan News – September 2025

Milestone achieved: Over 100,000 UCPs created!  Since the UCP went live, more than 100,000 care plans have been created enabling health and care professionals across London to share vital information about their patients and to deliver more personalised, coordinated care. This milestone reflects the dedication of colleagues across health and social care who create, update, […]

Universal Care Plan News – August 2025

Universal Care Plan: Supporting delivery of the NHS 10-Year Health Plan Following the publication of the government’s 10-Year health plan, the UCP programme is well placed to support delivery across the three major shifts in care: Read more about how the UCP aligns with the NHS Long Term Plan here.  Primary Care Spotlight: Approaches to Supporting […]

Universal Care Plan: Supporting Delivery of the NHS 10-Year Health Plan

Following the publication of the government’s 10-Year Plan, the Universal Care Plan (UCP) programme is well placed to support delivery across the three major shifts in care: Designed with and for Londoners, it is already helping translate national ambitions into regional delivery. Integrated Neighbourhood Teams Integrated Neighbourhood Teams are forming across London as part of […]

Universal Care Plan News – July 2025

Universal Care Plan in Action: Strengthening Frailty and Carer Contingency Planning across London As the Universal Care Plan (UCP) continues to embed itself in clinical practice across London, new data reveals encouraging progress in supporting personalised, proactive, and coordinated care planning. The following figures highlight how health and care professionals are increasingly using the UCP […]

Universal Care Plan News – June 2025

Cyber Security We are all aware from the news that we live in challenging times in terms of cyber security, with recent attacks on NHS trusts and suppliers making national news. The UCP team is focused on ensuring we have a secure and safe system, and we proactively test, risk assess and take action as […]

Universal Care Plan News – May 2025

How far could the Universal Care Plan go in transforming care? The Universal Care Plan (UCP) is already enabling joined-up, person-centred care across settings, ensuring that people’s needs, preferences, and goals are understood and respected by all involved in their care. It plays a crucial role in the care of individuals living with dementia, frailty, […]

Universal Care Plan News – April 2025

Thank you to our People with Lived Experience Group & Champions  Last month we met with our UCP Champions and People with Lived Experience Group (PLEG). Thank you to everyone who was able to attend the meetings!  Our champions group help us to raise awareness of the UCP. If you would like to be part of […]

Expanding the Universal Care Plan

In January 2025, the Universal Care Plan (UCP) underwent a significant evolution. The care plan was transformed into a personalised care and support plan, with patient preferences and wishes at the fore.  Last reviewed: 13 March 2025 Key Messages  Launched in January 2025 On Tuesday 21st January, the UCP platform was updated to support personalised […]

Universal Care Plan News – March 2025

One month on from the UCP expansion It’s been over a month since the UCP care plan expanded to become a broader personalised care and support plan, helping us to reach our motto of ‘What matters to me is just as important as what’s the matter with me’. So far, we’ve seen strong engagement with […]