For Professionals


For Professionals

Universal Care Plan News – September 2023

New UCP Template Update 

We are pleased to inform you that the prototype (example care plan template) for the next iteration of the UCP is now ready. This has be co-designed with stakeholders from the cluster one clinical group, to support personalised care and support for people with dementia, frailty, sickle cell disease, learning disabilities, and babies, children and young people with complex and urgent care needs and carer contingency planning.

The prototype will be available via our Training Portal from today. Users can apply for access to the Training Portal via this form. The UCP will set up your training account and you will receive a link to activate it and create your password. ​

The UCP team are formally collecting feedback from existing and new use case groups through controlled 1:1 testing sessions until Friday 6th October.

The About You form on the care plan is focused on allowing a person with health needs to tell their stories, and communicate more information about their goals, concerns and day- to-day wellbeing. As we approach the end of the design and prototyping phase we will develop and share communication resources to communicate the changes to existing users. ​ Once the updated UCP template is released in 2024, you will still be able to use the UCP for your patients in the same way that you always have done, but the new template will allow you to add and / or view more detailed condition specific information. The updated template continues to align with the Personalised Care and Support Plan (PRSB) standards.

Cerner Millennium In-context launch

We are delighted to share that colleagues from the Homerton University Hospital successfully developed and implemented an in-context link from their Cerner Millenium to the UCP, allowing quicker and easier access to UCP plans. This means that this development can now be replicated by other Trusts. If you would like to enable this feature within your Cerner Millenium EPR system, please ask your IT Lead get in touch.

Fix for breakdown of creation of care plans by organisation

Recently, the number of care plans created by organisation was mis-reported in the BI Dashboard, the UCP data reporting tool. This is now fixed and care plan data is being accurately reported.

New warning message for potential conflicting information in UCP 

A new warning message has been added to the UCP following stakeholder feedback. This message will alert users to potential conflict of information between the Advance Decision to Refuse Full Active Treatment and DNACPR decision. 

Do your patients know what is documented in their Universal Care Plans? 

Work is progressing at pace to enable patients to view their UCPs via the NHS App before the end of this year. This will increase visibility of patients wishes and preferences and improve transparency between clinicians, patients and carers. It is best practice to create a UCP after having a personalised care discussion with patients and no-one should be surprised by what is documented in their plans.  In preparation for Londoners to access their personalised care and support plans, please ensure clinical recommendations, patient wishes and preferences are accurate and current and that all parties involved are aware of what is written in the UCP.

Valida Access Support

Trying to access the UCP from Valida but seeing an error message? Take a look at our new infographic to try to solve the issue. If you’re still having problems, contact our helpdesk who will be happy to help you with a fix.

UCP Digital Training Offering: Did you know?

The UCP Clinical Transformation Team offers weekly system webinars every Thursday at 14.00 for 30 minutes. Refresh your knowledge of the UCP template on your lunch break! Click here to find out more and register.

The team are able to provide one off  bespoke training webinars upon request. Send us an email to and we can discuss the best training option available to suit you and your team.

And finally… September is Sickle Cell Awareness Month 

Sickle cell disorders are a group of illnesses which affect a person’s red blood cells. Sickle cell is a genetic condition and people are born with it; it cannot be caught from other people.

The UCP is working closely with colleagues on the development of a template that offers a personalised care planning solution to people with Sickle Cell so that they are supported when they need it most.  For more information click here or head to Twitter or LinkedIn

Google Translate
Skip to content