Progress Update
A digital development partner has been contracted to build the Urgent Care Plan. The development is progressing well and progress to date is:
- We have signed the contract with the digital developer.
- We are working with suppliers of Electronic Patient Record (EPR) systems to get them to integrate with our Urgent Care Plan.
- Chaired by Dr Caroline Stirling, Clinical Director of the London Palliative and End of Life Care Strategic Clinical Network, a group of clinicians with expert knowledge of care planning have reviewed and agreed the care plan template.
- We have agreed the data migration strategy to migrate information from CMC to the Urgent Care Plan.
- We have drafted and are in the process of gaining approval of a Data Protection Impact Assessment (DPIA) to share patient information via the Urgent Care Plan.
The project team is currently considering the best and safest way to cut over from the existing CMC application to the Urgent Care Plan and a move over date has not been finalised. Regardless of the date chosen the service provision responsibility will move from The Royal Marsden to the SWL CCG on 1st April 2022. Our priority is to ensure that users continue to have access to care plans without a break in service. This means that users can and should continue to create care plans throughout this process. Urgent care services such as LAS and 111 will have continued visibility of care plans, throughout this process.
What we need from you
In preparation for the transition, CMC system users will be notified of actions required to support the transition to the Urgent Care Plan. This includes:
- Start work to ensure that all draft CMC care plans are finalised and published (i.e. clinically approved).
- Start processing all outstanding MyCMC patient requests. The MyCMC patient portal will no longer be available from 1st April 2022.
- Start contacting patients who have a restricted record, to offer them the option for their record to be un-restricted. Restricted records will not be migrated to the Urgent Care Plan.
- Please check if your primary care IT teams are engaged with the UCP Programme so that they are equipped with the correct guide and installation pack needed to implement the desktop client needed by EMIS and SystmOne users.
Click here to access further details and instructions on how to do this.

Priorities for this month
- Agreeing the training plan that will familiarise users with the functionalities that the Urgent Care Plan will provide.
- Implementing integrations between the Urgent Care Plan, EMIS, SystmOne, Cerner HIE and Adastra.
- Arranging for a desktop client to be installed on the desktop of EMIS and SystmOne users, which will enable the Urgent Care Plan to be launched in the context of patient records.
- The clinical group will consider data fields that can be displayed to the Urgent Care Plan, drawing information from EMIS or SystmOne.
- Arranging for DPIAs to be locally agreed.
- Designing a logo and website for the Urgent Care Plan.