Valida helpline 

We have implemented a Valida helpline which can be reached Monday-Friday, 09:00-17:00. Please continue to use the online Contact Us form for any non-Valida issues. Colleagues may also choose to access the Urgent Care Plan through the London Care Record or UCP Web Portal. Further information on access is available on our Access page.

Valida helpline: 020 3880 0285

Urgent Care Plan for London

Introducing London's new Urgent Care Plan

The Urgent Care Plan will enable every Londoner to have their care and support wishes digitally shared with healthcare professionals across the capital.

Progress update

In December a digital development partner was contracted to build the Urgent Care Plan...

How to prepare for the UCP

In preparation for the transition, CMC system users will be notified of actions required...

Priorities for this month

Agreeing the training plan that will familiarise users with the functionalities that the...

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