A new Valida release (V3.51) was implemented on 9th January 2023, which includes new security enhancements and enabling the use of Valida for organisations with multiple EMIS CDB numbers. Users who are operating on an older version of the Valida client (V3.49.82 or earlier) may notice that their Valida icon has disappeared from their desktop, or clicking the icon fails to launch the program. To resolve this, please uninstall the older version of the client and re-install the most recent version. The installation guide can be found on our Resources page. Our Valida helpline is available for users Monday-Friday, 09:00-17:00. Please continue to use the online Contact Us form for any non-Valida issues. Colleagues may also choose to access the Universal Care Plan through the London Care Record or UCP Web Portal. Further information on access is available on our Access page. Valida helpline: 020 3880 0285
Universal Care Plan for London
Introducing London's Universal Care Plan
The Universal Care Plan enables every Londoner to have their care and support wishes digitally shared with healthcare professionals across the capital.