System downtime – 12th March

On Thursday 12th March between 8am and 9.30am, the Universal Care Plan (UCP) platform will have scheduled maintenance. During this period, portal users and all users from external clinical system will not be able to access the UCP, though the existence of a UCP for a patient will still be flagged on external systems successfully. Users will still be able to access a PDF copy of the most recent care plan via the London Care Record (HIE) and NCRS/NRL.

Current issue affecting Worklists feature from Web Portal

We are aware of an issue with the Worklist feature from our UCP Web Portal. Worklists may not load for GP practices. We are working to resolve this as a priority. Care Plans remain accessible from all access routes, including the Web Portal.

Universal Care Plan
for London

Sharing ‘what matters to you’ with everybody who cares for you – the ambulance service, GPs, in hospital or at home.

Countdown to UCP expansion go-live:

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UCP Latest Updates

In late spring, editable access for Londoners via the NHS login service is due to go live. To prepare for this, we will be removing the functionality to save non-clinical forms as ‘in progress’ in early March.

Please review and submit 'in progress forms'

Supporting Delivery of the NHS 10-Year Health Plan

Universal Care Plan
for London

Sharing ‘what matters to you’ with everybody who cares for you – the ambulance service, GPs, in hospital or at home.

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