Update on the upcoming UCP expansion
The development of the new, expanded UCP template is now complete and it is currently undergoing rigorous testing to ensure it’s clinically safe. We are also making sure that all submitted data in existing care plans will seamlessly transfer to the expanded template.
To help you prepare for the change, we are creating a range of resources that will be available soon on the learn page of our website. These will include:
- A 10-minute training video highlighting key functionalities and providing an overview of the content.
- A quick reference guide outlining the contents of each form in the care plan.
- The training portal will be updated to reflect the ‘final’ version of the expanded UCP so users can familiarise themselves with it.
- Case studies that can be used to create example care plans on the training portal.
Additionally, we will be hosting two webinars to explain how the changes will affect current users and to answer any questions you may have. The webinars will take place on:
We will notify users once the training resources are ready. In the meantime, you can read the key messages on our website here
Please submit all in progress forms ahead of the UCP expansion
Our Senior Clinical Transformation Manager, Tomas Ince, wanted to share an important message and story ahead of the UCP expansion.
“Last week, I spoke with a nurse about a fantastic UCP conversation she recently had with a patient. She documented this in the UCP, which I was naturally very pleased about. However, she mentioned that because the discussion was ongoing, she did not submit the forms. I quickly reminded her that unsubmitted forms are not viewable by urgent care services in the summary meaning they are less likely to act on any recommendations made. She was surprised and now understands that the UCP evolves during the life of a patient and therefore submitting forms provides the most accurate information about what matters to that person at that moment in time.
In addition to this, the UCP is expanding and as our key messages illustrate all submitted data will be migrated to the new template and no care plans will be lost. However, Forms in the care plan in an ‘in progress’ state may not be migrated. Let me explain; In the current UCP, diagnosis and prognosis data fields are in different forms. In the expanded UCP template, they have been brought together into the same form called ‘Diagnosis and Prognosis’ to make the UCP more intuitive to use. If you have submitted the diagnosis form but have the prognosis form ‘in progress’, when they are merged only the submitted diagnosis form will be migrated to the new template. If both are submitted, all information will migrate to the new template. Therefore, it is essential that all completed forms are submitted before the launch of the new template planned for December 2024.”
We will be continuing to remind clinical staff about this message over the coming months.
NEMs integration is now live
We have recently launched an integration with the NHSE National Event Management Service (NEMS). The UCP system now receives notifications when a patient’s deceased status updates on the NHSE Patient Demographics Service (PDS), allowing the UCP to automatically update the UCP death status in the background.
Our clinical leads encourage clinicians to continue completing post death audits. Post death audits are vital in helping services improve and work towards achieving better outcomes for patients. If you need support with how to do this, please view our clinical user downloadable guide on the training page of our website.
IE11 Deprecation
The UCP will no longer support the Internet Explorer 11 (IE11) browser from December due to security reasons. Users whose clinical application uses IE11 will see a message when they are viewing care plans in the UCP. At this stage, there is no action required as we are already working with London trusts and organisations to resolve any browser upgrades.
We will provide a further update in our November newsletter.
UCP Monthly Report
BI Dashboard is back up and running
We are pleased to inform you that the issue with the BI dashboard has been resolved, and it’s now fully operational again.
The dashboard allows users to view UCP utilisation data across London, providing insights into how and by whom the UCP is used. All current London organisations with access to the UCP system are approved for access to the BI Dashboard.
You can sign up for access and view the BI dashboard here.
UCP People with Lived Experience Group
Thank you to the members of the People with Lived Experience Group (PLEG) who met with us this week.
Members of the PLEG have either been cared for or supported someone who has been cared for by several health and care services. They are vital, ensuring that the patient voice remains at the centre of the design process as the UCP evolves.
For further information or if you would like to be part of the group, please email us.
Dates for the Diary
14th November 12 – 1pm – If you are interested in learning more about the London Care Record, Universal Care Plan and how they work together, join us at the OneLondon Lunch and Learn. You can sign up here.
Wednesday 27th November 12-1pm -The Universal Care Plan (UCP) expansion explained. Register here.
Thursday 5th December 4-5pm – The Universal Care Plan (UCP) expansion explained. Register here.