February 3, 2026 On Tuesday 3rd February, the UCP platform was updated with a release to make the new data fields introduced in release 2.2. available to patients viewing their care plan via the NHS App. This release included:

January 21, 2026 There are some minor issues known with the UCP training system which are not in the live clinical system. Issue resolution status: The UCP training system has not yet been updated to the latest tested and signed off versions of forms and components – the UCP training

January 28, 2026 Users based at GP Practices are reporting that they are seeing no or few of their patients on the Worklists functionality available via the UCP Web Portal.  Non-GP Practice users appear to be unaffected Issue Resolution Status: After monitoring The UCP system supplier identified that some users

January 13 2026 When users reset their password, the email to reset their password is not displaying their username, and screen to update their password is not rendering correctly i.e. not displaying minimum requirements, and showing some extra blue bars that look like buttons.  However, users can update and reset

January 13 2026 On Tuesday 13th January, the UCP platform was updated to align dependency versions across the PDS Plugin, Integration Server, ODS Importer, GP Connect, NRL plugin and NEMS plugin components. This was a proactive change to prevent potential failure of the PDS Plugin.

December 17, 2025 Some users are reporting seeing an ‘User is missing a required permissions’ error when loading the UCP for patients without a care plan. This only occurs when launching the UCP from certain systems, and only if there is no care plan for the patient.  The London Care

On August 20th 2024, users reported being unable to view UCP care plans via the NRL service – all other routes were unaffected. The underlying cause was an issue with the underlying auditing database, which was restored from backup on the same day and allowed users to view UCP via