The Latest Universal Care Plan Updates: GP Connect and Multifactor Authentication
From October 2nd 2025 the Universal Care Plan (UCP) has enhanced its functionality and security. The two key improvements include an integration with GP Connect: Access Structured Record and the introduction of multi-factor authentication for web portal HSCN access. Please see below for further details on these updates: GP Connect: Access – Structured Record […]
[Closed] Unable to view UCP via NRL (National Record Locator)
On August 20th 2024, users reported being unable to view UCP care plans via the NRL service – all other routes were unaffected. The underlying cause was an issue with the underlying auditing database, which was restored from backup on the same day and allowed users to view UCP via NRL. A root cause analysis […]
Universal Care Plan News – September 2025
Milestone achieved: Over 100,000 UCPs created! Since the UCP went live, more than 100,000 care plans have been created enabling health and care professionals across London to share vital information about their patients and to deliver more personalised, coordinated care. This milestone reflects the dedication of colleagues across health and social care who create, update, […]