For Professionals
2025 was a significant year for the Universal Care Plan, including the major milestone of expanding the UCP use cases. As we move into 2026, we’re excited to build on the strong progress across health, social care and the voluntary sector to continue supporting systems to deliver more coordinated, compassionate care. Greenwich Complex Case Management Team: […]
Universal Care Plan News – January 2026 Read More »
January 13 2026 When users reset their password, the email to reset their password is not displaying their username, and screen to update their password is not rendering correctly i.e. not displaying minimum requirements, and showing some extra blue bars that look like buttons. However, users can update and reset their password. Issue Resolution Status:
[Closed] Password update screen and email issue Read More »
January 13 2026 On Tuesday 13th January, the UCP platform was updated to align dependency versions across the PDS Plugin, Integration Server, ODS Importer, GP Connect, NRL plugin and NEMS plugin components. This was a proactive change to prevent potential failure of the PDS Plugin.
System Release 2.3.1.1 – January 2026 Read More »
December 5, 2025 On Thursday 4th December, the UCP platform was updated with a minor release introducing revised components, some minor changes and addressing some minor bugs. This release included:
System Release 2.3.1 – December 2025 Read More »
Looking Back: A Year of Growth & Connection for the Universal Care Plan As 2025 comes to an end, it’s a good moment to reflect on how far the UCP has come and how much closer we are to delivering truly joined-up, personalised care across London. This year began with a major milestone: the expansion
Universal Care Plan News – December 2025 Read More »
December 17, 2025 Some users are reporting seeing an ‘User is missing a required permissions’ error when loading the UCP for patients without a care plan. This only occurs when launching the UCP from certain systems, and only if there is no care plan for the patient. The London Care Record, EMIS/TPP via Valida and
[Closed] User missing required permissions error Read More »
GP Connect Feedback Last month, the UCP went live with a GP Connect (Access: Structured Record) integration. This enables organisations with access to GP Connect to view medication and allergy information recorded in the patient’s GP record when in the UCP, helping reduce discrepancies and the administrative burden. We’d love to hear your feedback on this integration and how
Universal Care Plan News – November 2025 Read More »
UCP Updates Last week, the UCP enhanced its functionality and security. What’s new: If your organisation does not have access to GP Connect data in the UCP, guidance on how to onboard is available here. Find out more about these updates and view FAQs here. Memory Service Spotlight: Introducing the UCP to the Islington Memory Service Recently,
Universal Care Plan News – October 2025 Read More »
October 7, 2025 On Wednesday 1st October, the UCP platform was updated with a major release introducing new functionality and addressing some bugs. This release included:
System Release 2.3.0 – October 2025 Read More »
On 18th September, we hosted a care home learn and share event, bringing together care home support teams and care home managers to share what’s been working well, and discuss the challenges in supporting care homes to adopt and use the UCP. Thank you to everyone who joined, we had an amazing response with over
Universal Care Plan Care Home Learn & Share – Key Learnings September 2025 Read More »