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[Open] GP Connect error for some patients – timeout

Published: November 21, 2025 Last update: February 17, 2025 Since go live of the new GP Connect integration, users have reported that for some patients, they often see an error message in UCP (“Unable to retrieve patient’s record from the GP System due to an error”) when trying to retrieve the medications and allergies from […]

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Universal Care Plan News – February 2026

In this month’s edition Editable access for LondonersSpotlight: Sutton & Merton End of Life Doula ProjectUpdated quick reference guideOne Year On: UCP Expansion Supports More LondonersImproving Awareness of Palliative Care in Renal Services UCP ReportCase study: why the UCP really mattersDates for the Diary Editable access for Londoners via the NHS Login Service Our first focus

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Universal Care Plan Care Home Learn & Share – Key Learnings September 2025

On 18th September, we hosted a care home learn and share event, bringing together care home support teams and care home managers to share what’s been working well, and discuss the challenges in supporting care homes to adopt and use the UCP. Thank you to everyone who joined, we had an amazing response with over

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Universal Care Plan: Supporting Delivery of the NHS 10-Year Health Plan

Following the publication of the government’s 10-Year Plan, the Universal Care Plan (UCP) programme is well placed to support delivery across the three major shifts in care: Designed with and for Londoners, it is already helping translate national ambitions into regional delivery. Integrated Neighbourhood Teams Integrated Neighbourhood Teams are forming across London as part of

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Universal Care Plan News – February 2024

Universal Care Plan Programme News The Universal Care Plan enables every Londoner who needs one, to have a digital personalised care plan, because ‘what matters to me’ is as important as ‘what’s the matter with me’.   January marked one year since the UCP’s official launch – how time has flown!  As we move into the last quarter of 2023/24, the team

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